Frequently Asked Questions
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Do I need to bring anything at check in?
The following information is required at check-in:
- Photo identification for each passenger (drivers license or passport)
- Your cruise confirmation number (located on your e-ticket)
- Your credit card (as security against your onboard Cabin account)
What do we do with special requests or dietary requirements?
Once we leave the wharf these ships cannot obtain additional supplies or medicines. Special requests or dietary requirements must be advised to your booking agent as early as possible. Upon boarding please consult with your Cruise Director. Please also ensure you bring any prescription medication you may need.
How much baggage can I bring?
Baggage is limited to what you can stow in your cabins, so you would be advised not to over pack. All bags must be clearly labelled with your name and cabin number. Bags have to be handled by crew and we would appreciate a weight limit of 20kg.
We have got a special occasion to celebrate, what can you do for us?
You may want to order a cake, champagne or make some other celebratory arrangement for that special occasion. Please give two weeks notice before sailing.
What should I wear?
During the day, sportswear and casual clothes are suggested. We kindly ask that you do not wear bathing suits, singlets or brief attire in public rooms and lounges, especially in the Dining Room. Footwear is requested in both the Dining Room and Lounges. During the evening smart casual wear is recommended - an open neck shirt and slacks for gentlemen and a dress, skirt and blouse or pants outfit for the ladies. At the Captains Dinner on the final night of the cruise, a jacket and tie would not be out of place for gentlemen and a cocktail dress or pants outfit for the ladies. Be sure to bring a sun visor or hat, sunglasses (Polaroid) and good sun blocks. Sandals, low-heeled deck shoes and tennis shoes are most suitable on deck and for shore excursions.
Have we got electricity onboard?
The ships electricity is AC 240 volts 50 cycle (standard electrical power used in Australia). You are welcome to bring your own shavers and hairdryers.
Can I smoke on the ship?
Smoking is permitted on the outside decks only. As a courtesy to your fellow passengers please refrain from smoking pipes and cigars. Cigarettes are not sold onboard.
What will the weather be like?
Rain or shine, waters on the Murray always make for smooth sailing. As a guide, expected seasonal temperatures range from 16-35 degrees Celsius during summer and 6-17 degrees Celsius during winter.
Are my valuables safe?
For your convenience valuables may be lodged with the Captain for safe keeping in the Captain's safe. The company accepts no liability.
Can we swim in the River?
Yes. If you wish to swim in the river please seek advise from one of our deck staff as to the easiest and safest method of doing so.
Do I need to prove that I am fit enough to undertake this cruise?
The passenger warrants that they are physically fit and capable of undertaking the cruise. A certificate of fitness of travel by your doctor is required for passengers over 75 years of age and/or passengers with limited mobility.
Is there a doctor onboard?
The ships crews do not include a doctor, however the ship's Officers are trained in First Aid. There is no pharmacy onboard. Please ensure you bring adequate prescription medicines you may require.
I have limited mobility, is there anything I should know?
For the cruises on the P.S. Murray Princess, click here to download a document with all the information you will need.
For the cruises on the P.S. Murray Expedition, please give us a ring.
